Customer Service Engineer for Equipment Repair

Join AIDA Canada as a Customer Service Engineer focusing on the maintenance of metal forming equipment. Your role includes traveling to instruct customers on best practices and performing equipment inspections.
As a Customer Service Engineer at AIDA Canada, you will bring four to six years of experience in installation, mechanical maintenance, and electrical diagnostics. This role requires strong communication with customers to ensure effective maintenance and repair practices. Your insights will contribute to enhancing both customer and associate satisfaction.
Key Responsibilities:
• Install and repair metal forming equipment on-site
• Educate customers about maintenance procedures
• Conduct thorough inspections and document findings
• Provide actionable feedback to improve services
• Adhere to manufacturers' specifications during processes
Requirements:
• Technical associate degree or equivalent experience
• 4-6 years in relevant mechanical and electrica...