Customer Service Engineer - Maintenance & After-Sales (m/f/x)

SMA South America SpA
Full-time Las Condes, Santiago Metropolitan Region Other Installation, Maintenance, and Repair Occupations
Posted:
March 02, 2026
Location:
Las Condes, Santiago Metropolitan Region, Chile

Job Description

Your Mission – What You’ll Work On

  • Responsibility:You independently perform preventive and corrective maintenance on solar inverters and BESS systems, ensuring the reliable operation of customer assets

  • Technical Diagnosis: You troubleshoot, diagnose, and resolve technical issues both remotely and on-site to guarantee operational continuity

  • Health & Safety: You strictly follow electrical regulations and safety protocols when carrying out any field work

  • Documentation: You record all service activities, findings, and results in our internal systems (ERP, service tools)

  • Customer Relationships: You provide technical after-sales support on-site and remotely, ensuring customer satisfaction and strengthening long-term relationships

  • Coordination: You coordinate planning and escalation with the Service Supervisor and back-office team to ensure smooth processes

  • Co...
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    Job Overview

    Job Type: Full-time
    Location: Las Condes, Chile
    Posted: March 02, 2026
    Deadline: April 11, 2026