Customer Service Excellence Representative

Work just feels different when you’re centred at the heart of good times. It’s about joining a family of big, iconic brands that bring everyone together to celebrate, connect and socialise. So put a spark back in your day, working in an environment where you will experience growth on tap, and outstanding brands like Steinlager, Speight’s, Wither Hills & Hyoketsu.

Our Service Excellence Team is intensely focused on providing exceptional experiences for our customers and consumers. Due to an exciting internal promotion, we're looking for a Customer Service Excellence Representative (internal job title is Service Excellence Executive) to join our team! 

This is a permanent full-time position based in our Auckland Fanshawe Street office. 

Our team operates Monday to Friday between 8:00am and 6:00pm, with coverage provided across two shift patterns: 9:00am–5:00pm and 10:00am–6:00pm. To support business needs, you'll need to be available to work either...