Customer Service Executive

Company Description
Blue Wave Shipping (M) Sdn Bhd has been a trusted provider of advanced logistics solutions since 2012. Specializing in logistics, transportation, marine service, and warehousing, the company delivers comprehensive supply chain management solutions. Known for its innovation and customer-focused approach, Blue Wave Shipping has built a strong reputation through its commitment to meeting the diverse needs of its clients. The company takes pride in its talented team and its ability to add value to customers' businesses through agile and efficient services. Blue Wave Shipping is guided by its mission of offering Logistics Without Limits.
Role Description
This is a full-time, on-site role located in Kelang for a Customer Service Executive. The Customer Service Executive will handle day-to-day interactions with customers, addressing and resolving customer inquiries, complaints, and feedback. Other responsibilities include ensuring customer satisfaction, managing s...