Customer Service Executive

Customer Service Executive - American Accent
Location: Onsite
Department: Customer Service
Role Overview
A Customer Service Executive acts as the first point of contact between a company and its customers. Their main responsibility is to provide assistance, resolve problems, and ensure customer satisfaction while representing the company professionally.
About Retro vGames
Retro vGames is a global eCommerce company reshaping how retro products are bought and sold online. We operate across Amazon, Walmart, and our own stores, serving tens of thousands of nostalgic buyers in the U.S, Canada and Mexico markets.
As we scale, we're building smarter systems, global supply chains, and performance-led teams across the U.S. and Latin America. It's fast, full of ownership, and ideal for those who thrive in structured chaos and want high impact work.
Key Responsibilities
Across all functions, you may be expected to:
Manage customer inquiries via chat, phone, and emai...