Customer Service Executive (Freight Forwarding)

Overview

• Well established company
• Basic $ 3000 - $3500 + Variable Bonus
• Excellent Welfare and Benefits + Career Progression
• Working location: Changi
• Working Days: Monday – Friday
• Working Hours: 9am – 6pm

Job Responsibilities

• Responsible for providing professional, excellent service to our customers on a daily basis by building and maintaining relationships; providing and responding to customers' needs on carriage availability and order status.
• Able to negotiate rates and cargo space with carriers/airlines.
• Proactively anticipating problems for customers using daily reporting functions.
• Facilitate win-win solutions during problem-solving for both our customers and company by creating efforts through sales, scheduling, transportation and after sales service.
• Responsible for product knowl...