customer service executive

CUSTOMER SERVICE EXECUTIVE

Location: Desans Solutions Sdn Bhd
Qualification: Minimum Diploma

Working Hours:
8:00 AM – 5:00 PM
Monday to Friday

Main Responsibilities:

• Respond to customer messages on e-commerce platforms such as TikTok Shop, Shopee, Lazada
• Follow up for product reviews
• Handle offline orders such as via WhatsApp and regular customers
• Handle company's affiliates such as review their videos, arrange free sample.
• Any ad hoc duties required

Required Criteria:

• Minimum Diploma in any field
• Skilled in using smartphones & computers
• Diligent in replying messages and patient with customers
• Interested in e-commerce & digital content
• Able to work in a team & take initiative

Office Address:
Desans Solutions Sdn Bhd
38, Jalan Alam Jaya 1,
Taman Perindustrian Alam Jaya,
Jalan Gelang Patah - Ulu Choh,
Johor.

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