Customer Service Executive

Position Open: Customer Service Executive (Female Candidates Encouraged)

Employer: Sunday Bazar
Work Location: Model Colony, Gulshan-e-Jami, Malir, Karachi
Job Nature: Full-Time | On-Site
Work Schedule: Monday to Saturday
Ramadan Timings: 10:00 AM – 5:00 PM
Salary Package: PKR 30,000 – 40,000 per month

Role Brief

We are seeking a confident and service-oriented Customer Service Executive to manage day-to-day customer communication and assist in resolving order-related matters. The selected candidate will act as a bridge between customers and internal departments, ensuring timely solutions and a smooth service experience.

This role requires professionalism, patience, and the ability to handle customers with clarity and confidence.

Primary Responsibilities

• Attend and respond to customer queries via calls, WhatsApp, and digital platforms.
• Address complaints effectively and provide clear, practical resolutions.
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