Customer Service Executive

PERSOL APAC

Full-time Kuala Lumpur, Kuala Lumpur Other-General

Posted:

March 03, 2026

Location:

Kuala Lumpur, Kuala Lumpur, Malaysia

Job Description

Job Responsibilities: 
Handle Close logistics complaint tickets within the ticket system 
Identify opportunities to improve the on-time resolution rate and accuracy rate of tickets 
Checking and align monthly compensation bills with logistics service provider 
Job Requirements: 
Have more than 2 years of working experience 
Able to speak in English & any languages (Malay / Mandarin). 
Skilled in using Excel 
Prior experience in e-commerce customer service or logistics service providers is a preferred advantage 

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Job Overview

Job Type: Full-time

Location: Kuala Lumpur, Malaysia

Posted: March 03, 2026

Deadline: April 12, 2026