Customer Service Executive

Company Description
UNITED KOTAK BERHAD is a renowned packaging and containers company headquartered in Johor Bahru, Johor, Malaysia. Known for its commitment to producing high-quality products, the company caters to a wide range of industries and businesses. With its extensive expertise, UNITED KOTAK BERHAD has positioned itself as a reliable partner in the packaging sector. The company demonstrates a focus on excellence in service delivery and innovation to meet client needs.
Role Description
This is a full-time on-site role for a Customer Service Executive, based in Kulai. The successful candidate will handle daily customer service operations, address customer inquiries, resolve complaints, and ensure customer satisfaction. The role also includes maintaining strong relationships with existing clients, tracking and managing customer orders, and providing support to internal teams to enhance customer experience.
Qualifications
Strong Customer Support and Customer Servic...