Customer Service Executive (Last-Mile Delivery)

We are a premier courier delivery express company specializing in the last‑mile delivery of luxury items for B2B clients. As we continue to grow, we are looking for a Customer Service Executive to join our dynamic team in Singapore. If you have a passion for customer service and logistics, this is your opportunity to be part of an exciting industry!

Job Responsibilities

• Provide excellent customer service via email and phone.
• Process bookings for collection and delivery through our system for priority clients.
• Monitor and follow up on outstanding customer orders to ensure timely delivery.
• Offer shipment support and resolve delivery‑related issues.
• Generate and compile monthly reports for management.
• Handle customer inquiries, feedback, and complaints professionally to maintain high service standards.
• Work closely with the customer service team to provide full support to clie...