Customer Service Executive

About the role

We are seeking an enthusiastic and customer-focused Customer Service Executive to join our dynamic team at TXI Logistics (M) Sdn Bhd in Bandar Puteri Puchong, Selangor. As a full-time role, you will play an integral role in ensuring smooth logistics operations, managing key documents, and providing exceptional customer service.

Your responsibilities will include:

• Creating job entries in the logistics system
• Preparing essential documentation such as Customs Forms, Bill of Lading, and Airway Bills
• Coordinating daily delivery planning with the operations team
• Involve in billing process
• Providing daily shipment updates to customers

Requirements & Skills
To be successful in this role, we are looking for candidates who meet the following criteria:

• Minimum 1 year of experience in a customer service or client-facing role, preferably within the freight forwarding or logistics industry ...