Customer Service Executive

Customer Service Executive

Location: Kuala Lumpur

Job description:

Ready to Start Your Career with a Bang?

We're on the hunt for a friendly, reliable, and quick-thinking individual to join our dynamic Customer Support Team as a Junior Customer Support Executive - If you're someone who thrives in fast-paced environments, loves chatting with people, and wants to kickstart a career in tech or fintech — you might be the one we're looking for.

What You'll Do :

• As our Junior Customer Support Executive, you'll play a key role in delivering top-notch support experiences to our users — across multiple channels. Your daily responsibilities will include:
• Responding to live chat inquiries with speed, clarity, and empathy
• Handling email support tickets — from simple questions to complex requests
• Managing KYC (Know Your Customer) verifications for new user registrations
• Ensuring all documentation submitted is accur...