Customer Service Executive

NCC Group
Full time Manchester, England Information and Record Clerks
Posted:
January 24, 2026
Location:
Manchester, England, United Kingdom

Job Description


About the job

As a Customer Service Executive your core focus is to foster long-term customer relationships and provide exceptional service delivery to protect and grow renewable revenue. In addition to managing your own portfolio of clients, you will support junior team members through mentorship, contribute to strategic account oversight, and collaborate cross-functionally to improve processes and solve complex client issues.

The Escode Division

Escode, a global leader in software escrow solutions and part of NCC Group, is dedicated to protecting businesses from unforeseen disruptions. We ensure that business-critical software applications and source code are safe, secure, and always available. As a trusted intermediary for some of the world’s best-known brands, we safeguard access to vital code and digital assets, ensuring business continuity and the protection of software investments.

With over 40 years of experience, Escode pioneered t...

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Job Overview

Job Type: Full time
Location: Manchester, United Kingdom
Posted: January 24, 2026
Deadline: March 05, 2026