Customer Service Executive

SBT Philippines Inc
Full-time Philippines, Philippines Other-General
Posted:
February 27, 2026
Location:
Philippines, Philippines, Philippines

Job Description

  • Generate, update, and resend final invoices. Release of Sales Invoices. Issues/re-issues proforma invoices, auction deposits, dealer stock invoices, and balance invoices.
  • Update sales orders. Putting Sure Check upon verification of Consignee Details, Port of Discharge, BL Separate or Combine and Updated Shipping Memo. Update to SHIP OK status if Sure Check is complete.
  • Putting check marks on DHL Info upon verification of Courier Address, Final Invoice, if BL is Pick up or Surrender and Updated Shipping Memo. Update to Release OK status if DHL Info is complete.
  • Answer inbound calls from customers regarding different concerns on their accounts, payment, complaints among others and transfer calls to concern departments or personnel
  • Attend to email received in Freshdesk from external and internal customers regarding different concerns
  • Make a call to external customers to follow up and verify details, make a return call for missed and dro...

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Job Overview

Job Type: Full-time
Location: Philippines, Philippines
Posted: February 27, 2026
Deadline: April 08, 2026