Customer Service Executive

Job Responsibilities:

• Assist in Customer Migration Activities
• Assist in validating company profiles, and detail information in preparation for data migration
• Assist in Inbound call handling for companies to support migration process
• Assist in email handling specifically for customer migration
• Assist in Outbound customer care calls for clients
• Management of customer issues with Channels, IT and vendor
• Prepare status reports when necessary

Job requirements:

• Must have good communication in English & Bahasa
• Hands-on experience in Ms Office

Working hours:

• Mon – Fri: 9 am – 6 pm
• Alternate Saturdays: 9 am – 1 pm

Job Type: Contract
Contract length: 12 months

Pay: RM2, RM2,500.00 per month

Benefits:

• Dental insurance
• Health insurance
• Maternity leave
• Parental leave
• Vision insurance ...