Customer Service Executive

You will ensure exceptional service and support, meeting customer needs to the highest standards.

What You'll Do

• Managing customer's profiles to enhance understanding on customer's preference and requirement and offer value-added services.
• To be the key contact of customers in order management and fulfillment.
• Facilitate communication between customers and internal departments.
• Manages the order fulfillment process timely and accurately from order entry, administration, delivery and shipping through to invoicing.
• Capable of resolving issues arising from operations and requiring coordination cross-functionally.
• Gather customer feedback and insights to identify areas for improvement and enhance service quality.
• Complete projects and initiatives as assigned by manager.

What You Need To Succeed

• Bachelor's Degree in any related field.
• At least 3 years of working experience in Manuf...