Customer Service Executive

Efficient E-Solutions Berhad

Full-time Shah Alam, Selangor Information and Record Clerks

Posted:

June 11, 2026

Location:

Shah Alam, Selangor, Malaysia

Job Description

Job Vacancy
Customer Service Executive
Job Descriptions
Responsible for corporate account in terms of responds to service requests, inquiries and complains over the phone, via e-mail, or in person
Provides solutions and information to concerns.
Preparation and standardization of documentation, reports and proposals given to clients. Ensure maximum goodwill from all transactions.
Performs monitoring activities such as follow-up with customers on job progress and to gather information necessary to process orders thoroughly.
Requirements
Candidate must possess at least a Diploma/Advance Diploma in Business Administration or other related discipline 
Minimum 2 years working experience in related field in similar industry
Able to answer incoming customer calls regarding billing issues, product problems, service questions and general client concerns
            

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Job Overview

Job Type: Full-time

Location: Shah Alam, Malaysia

Posted: June 11, 2026

Deadline: July 21, 2026