Customer Service Executive

The Customer Service Executive assists the production unit in receiving and processing day-to-day customer orders. He/She provides related administration support to ensure the smooth fulfilment of sales orders.

Key Responsibilities

• Coordinate the complete process of sales order fulfilment among suppliers, forwarders and customers
• Prepare delivery orders and invoices
• Track and ensure timeliness of order fulfilment
• Attend to customer sales enquiries, feedbacks and complaints
• Perform administration tasks including, but not limited to, data entry, updating and filing of relevant documents
• Execute other ad-hoc duties as assigned

Requirements

• Minimum Diploma qualification
• Preferably 2 years of relevant work experience in the food manufacturing/service industry
• Basic computer proficiency
• Ability to handle work independently and be self-motivated
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