Customer Service Executive

JOB DESCRIPTIONS

• Provide professional customer support.
• Maintaining a positive, empathetic, and professional attitude towards customers always.
• Attending and communicating promptly to customer’s needs and queries.
• Manage all incoming calls and emails.
• Administrative duties including point-of-sales processes.
• Gather customer satisfaction levels and feedback on customer services for continuous improvement.
• Provide feedback on the efficiency of the operations and customer service process.
• Carry any other ad-hoc duties when required or assigned by The Management / Branch Manager.

JOB QUALIFICATIONS

• Professional looking and well-groomed.
• Good and precise communication skills.
• Customer Service oriented and passionate about serving customers.
• Prior experience in the beauty & spa line would be advantageous.
• Ability to stay calm and ...