Customer Service Executive

Our Customer Service Executive is responsible for delivering excellent customer experiences. He/she will need to liaise between our customers, factories and logistics partners to ensure execution of our sales orders.

• Process and coordinate orders with factory to support customers.
• Monitor delivery and ensure on-time shipment.
• Coordinate with customers and finance to ensure on-time payment within credit terms.
• Coordinate with warehouse on unpacking of shipment deliveries.
• Handle imports and export shipments such as preparing shipping documents and maintaining shipping records.
• Conduct annual stock‑take and inventory control.

• Diploma in Business Administration or related fields.

• Accountability
• Communication
• Ownership