Customer Service Executive (Teban Garden)

Join The Singapore Mint As a wholly-owned subsidiary of Sembcorp Industries, The Singapore Mint produces high-quality coins and medallions, blending advanced technology with skilled craftsmanship. Founded in1968 and globally recognized through multiple accolades, it also offers a range of currency-related gifts and collectibles. Job Summary This entry-level role supports customer enquiries and retail transactions while learning to handle premium merchandise and collectible products in a structured, supportive environment. Responsibilities Respond to customer enquiries via phone and email to provide timely and accurate assistance Deliver precise product and pricing information to support informed customer decisions Process sales transactions, including order entry and payment handling, ensuring accuracy and efficiency Perform administrative tasks such as service follow-ups, exchanges, and maintaining documentation to support customer satisfaction Maintain accurate records of customer in...