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Customer Service Executive

Times Printers Pte Ltd
Full-time Tuas, Tuas Other-General
Posted:
February 27, 2026
Location:
Tuas, Tuas, Singapore

Job Description

  1. Managing house accounts, both local and international with allocated budget
  2. Handling new and house accounts given by manager
  3. Confirming the orders and flowing the jobs to production and ensuring all matters or enquiries are met
  4. Responding promptly to customer inquiries and handling feedback and complaints from clients
  5. Processing orders, forms, applications and requests
  6. Organizing workflow to meet customer timeframes
  7. Directing requests and unresolved issues to the designated resource
  8. Dealing directly with customers either by telephone, electronically or face to face
  9. Keeping records of customer interactions, transactions, inquiries, comments, complaints and action taken.
  10. Preparing and distributing customer activity reports and maintaining customer database
  11. Obtaining and evaluating all relevant information to handle product and service inquiries
  12. Communicating and coordinating with in...

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Job Overview

Job Type: Full-time
Location: Tuas, Singapore
Posted: February 27, 2026
Deadline: April 08, 2026