Customer service Executive(Korean Speaking)

Job Description:
Respond to customer inquiries via email and live chat. Handle escalation and provide appropriate solutions within the company`s guideline Validation of Business Programs, Orders and Contracts. Request will be via Email Review of agreement & Orders, ensuring all legal requirement are met Ensure regular update to customer's Queries and solve within stipulated timeline Training will be provided
Requirement: Diploma in any field TOPIK Certification is required as the role requires Korean language Fluency in English language is mandatory Previous experience in customer service is an advantage but open to fresh graduate. Problem-solving skill and attentive to details Team player and able to work independently Able to work in a fast-paced environment Basic computer skills Able to perform overtime
Work Location: Fraser Tower