Customer Service Expert at UFA

Become a Customer Sales and Service Representative 2 with UFA, where your customer support expertise drives satisfaction and sales. Serve customers with prompt assistance and ensure store standards.
Reporting directly to the Store Manager, this position emphasizes high-quality customer interaction. You will handle customer relationships, maximize sales leads, and ensure precision in cash handling and inventory tasks. Supporting eCommerce operations and maintaining cleanliness are essential aspects of your role, contributing to UFA's retail success.
Key Responsibilities:
• Provide friendly service and customer assistance
• Manage CRM and oversee sales lead execution
• Conduct cash balancing and prepare customer billings
• Assist with the shipping and receiving of products
• Maintain organized and clean store and yard areas
Requirements:
• Grade 12 diploma and 3-5 years of experience in service
• Proficient in handling cash and computer systems
• Interest...