Customer Service Expert for HearingLife Canada

Become a vital part of HearingLife Canada as a Client Service Administrator. This role emphasizes your customer service skills to enhance client interactions and support their hearing care journey.
As a Client Service Administrator, you will foster strong relationships while managing a variety of tasks. Your expertise will ensure that clients enjoy a seamless experience from their first contact through their entire journey. Key responsibilities include appointment management, clinic upkeep, and administrative duties.
Key Responsibilities:
• Greet clients and address inquiries with professionalism
• Schedule appointments and manage clinician calendars
• Organize and tidy client waiting areas
• Assist with managing client files and stock orders
• Handle financial processes including payments and claims
Requirements:
• At least 2 years in a customer service role
• Excellent organizational and multitasking abilities
• Experience with Microsoft Excel
Brin...