Customer Service for Philip Morris (French Speaker)
Blu SelectionJob Description
Are you interested in working in one of the biggest consumption branches worldwide? Are you dreaming of the Mad Men’s office environment? Phillip Morris is looking for you to join their international team in Lisbon!
Your responsibilities and impact as a Customer Service Agent will be:
In this role, you will be in charge of providing support and advice to the customer in regard to the brand’s tobacco products.
Answering incoming queries from customers via phone, email, and chat
Identifying issues and providing solutions
Ensuring a high level of customer satisfaction
Recording data in the CRM system
Providing ad-hoc support
Being a team player and participating in the success of the team and project
Skills, qualifications, and interests you need to succeed in this role:
A native level of French and at least a B1 level of English
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Submit your application for the Customer Service for Philip Morris (French Speaker) position at Blu Selection.
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