Customer Service For Property Management Software (México)

We are looking for a full-time Customer Service Representative for a U.S. Property Management Software Platform.This person must have a great customer service mentality and excellent written and spoken English.Job ResponsibilitiesProviding an excellent experience for our users through positive interactions and problem solving skills.Implementing company's policy while supporting the customer to solve their problems and understand the software better.Escalating tickets for issues that require IT support.What we are looking forAdvanced English level both written and spokenPrevious experience in Property Management Companies and using software for property management (Fixt, Yardi, Appfolio, or similar)What we offerMonthly salary of $15,000 before taxesHome office bonus of $800 pesos a monthMexican law benefits100% remote positionAdditional InformationTipo de puesto: Jornada completaSueldo: $15,****** al mesHorario: Turno de 8 horasPrestaciones: Trabajo desde casaLugar de trabajo: Emple...