Customer Service For Property Management Software (México)

We are looking for a full-time Customer Service Representative for a U.S. Property Management Software Platform.This person must have a great customer service mentality and excellent written and spoken English.Job Responsibilities- Providing an excellent experience for our users through positive interactions and problem solving skills.
- Implementing company's policy while supporting the customer to solve their problems and understand the software better.
- Escalating tickets for issues that require IT support.What we are looking for- Advanced English level both written and spoken- Previous experience in Property Management Companies and using software for property management (Fixt, Yardi, Appfolio, or similar)What we offer- Monthly salary of $15,000 before taxes- Home office bonus of $800 pesos a month- Mexican law benefits- 100% remote positionAdditional Information- Tipo de puesto: Jornada completa- Sueldo: $15,****** al mes- Horario: Turno de 8 horas- Prestaciones: Traba...