Customer Service for Search Engine (French Speaker)
Blu SelectionJob Description
You are interested in technology and know a few things about it? You want to be part of a multicultural team in a company which works alongside well-known brands? You want to work for an American multinational technology company which focuses mainly on Internet-related products and services?
What You Will Do in This Role:
Respond to inbound customer requests and inquiries, accurately documenting relevant case information into the system.
Ensure excellent customer satisfaction by assisting users with Pre-Sales, General Inquiries, and Technical Support issues via multiple communication channels (chat, email, phone, or other platforms as assigned).
Collaborate with other technicians or departments to resolve customer issues or properly close help tickets.
Your Qualifications:
Native level of French (written and oral) and fluency in English (B2 level or above).
Excellent writing...
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