Customer Service Intern

Responsibilities
We are looking for a Customer service Intern to join the Malaysia Supply Chain Team. You will be working alongside the Customer Service team to support to understand customer order and return processes and root cause across SEA and benchmarking across other markets.
You will gain exposure to different road to market, retailers / customer and processes involved in day-to-day business. You will be also working on an improvement process and understanding overall order management.
Your main focus :
Review current ways of working across SEA markets.
Work with Customer Service on order and return management.
Assist with various aspects of Customer Service, including data analysis, reporting, and process optimization.
Understand initiative process, review and deploy best practices to optimize order and returns processes.
Deploy KPI to track and measure effectiveness of new processes
YOU ARE A COTY FIT
Undergraduates who can commit ideally 6 month...