Customer Service Intern

Company Description

First-Rate Integrated Human Resources Services Kenya is dedicated to empowering clients to excel in their businesses by efficiently managing their entire HR cycle. The company delivers innovative HR solutions that support business success while fostering a motivated and satisfied workforce. We are seeking to hire customer service interns on behalf of our client.

Role Description

This is a full-time, on-site Customer Service Intern role based in Nairobi County, Kenya. The Customer Service Intern will be responsible for supporting customer interactions, maintaining high standards of customer satisfaction, responding to inquiries, managing customer experiences, and upholding excellent phone etiquette. Day-to-day tasks will include addressing customer questions and concerns, maintaining records, and ensuring a positive service experience for all clients.

Qualifications

• Proficiency in Customer Support and Customer Service skills...