Customer Service

Responsibilities : -

• Responsible for building and managing the relationship with customers to achieve the goals and objectives identified by the company and meeting / exceeding sales target.
• Proactively identify opportunities / new sales lead, understand customer requirements, prepare quotation, follow up and monitor closely to win deals.
• Be able to demonstrate product in effective way to customers
• Meet with potential clients and grow long-lasting relationships by understanding their needs
• Collaborates with internal teams to optimize user experience in all company's websites and digital sites.
• Ensure customer are happy with product and services
• Record all activities in CRM system and ensure KPI are met
• Other responsibilities that may arise in the course if executing the role

Requirements : -

• Candidates must possess at least DIPLOMA or DEGREE preferably in the field of Science and/or ...