Customer Service L1

Company Description

Precision Communication Technology Sdn Bhd, a subsidiary of Beijing Precision Communication Technology Co., Ltd., was established in 2018. Located in Greater Kuala Lumpur, Malaysia, the company specializes in business process outsourcing (BPO) for a variety of industries, including finance, insurance, and telecommunications. The company partners with prominent international companies such as Xiaomi, Ninebot, and Niu. Precision Communication Technology is known for its excellent service support and extensive industry experience.

Role Description

This is a full-time on-site role for a Level 1 Customer Service Vietnamese Speaker or Thai Speaker at our Greater Kuala Lumpur office. The Customer Service Representative will handle customer inquiries, provide information about products and services, resolve issues, and maintain customer satisfaction. Daily tasks include responding to phone calls and emails, troubleshooting customer problems, processi...