Customer Service Leader

BlackRoom
Full-time Medellín, Valle de Aburrá, Antioquia Other-General
Posted:
March 03, 2026
Location:
Medellín, Valle de Aburrá, Antioquia, Colombia

Job Description

Are you looking for a customer service leader position in Medellín? Have you considered working with hotels? This job offer may be for you.

With this job offer, we are looking for a customer service leader to join our team and work in the Laureles and Poblado areas of Medellín.

Skills

  • Bilingual (a plus but not required)
  • Customer Service Experience
  • Proficiency in Office (Word, Excel, PowerPoint)
  • Customer and work team management
  • Supplier Management

Attitudes

You must be a charismatic person with good interpersonal skills, a positive attitude toward service, and the ability to respond calmly to situations, complaints, and claims.

The position will focus on enhancing the experience of all our guests by surprising them with gifts, preparing special occasions, and assisting them during their stay in Medellín.

Extras

  • Ability to learn quickly

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Job Overview

Job Type: Full-time
Location: Medellín, Colombia
Posted: March 03, 2026
Deadline: April 12, 2026