Customer Service

Position Type: Full Time
Location: Philippines (Remote)
Schedule: Monday - Friday, 9am - 5pm UK Time
About The Company
Our client is a trusted partner to fashion brands across the UK and US, supporting a wide range of well-known labels. With more than 19 years of experience managing complex sample movements, they combine premium customer service with a distinctive bulk-buying model that delivers 20–30% savings on shipments through leading couriers like DHL, UPS, and FedEx. Committed to sustainability and operational excellence, the company has been carbon-neutral since 2019 and proudly holds B Corp certification, reflecting their dedication to responsible practices and exceptional value for their clients.
About The Role
As a Customer Service Specialist & Cost Comparison Analysis, you will be the primary point of contact for clients, providing responsive and professional support while resolving issues efficiently. You'll also contribute to internal operations by assist...