Customer Service

Employment Type:
Full-time

Work Location:
Sunway Velocity V2 Office Tower, Cheras — On-site

Work Arrangement:
Rotating Day & Night Shifts

About the Role

We are looking for an
Operations / Order Management Executive
to support customer operations in a fast-paced, order-driven technology and manufacturing environment.

This role focuses on
customer communication, order tracking, and internal coordination
, with exposure to electronic and mechanical products.

This is
not a design or R&D engineering role
, but a
customer-facing operations position with technical context
.

Key Responsibilities

• Handle customer inquiries via
  email and online platforms
  , primarily in
  Mandarin and English
  .
• Provide
  basic technical support
  related to electronic and mechanical products.
• Manage
  end-to-end order tracking
  , including order status updates, delivery follow-u...