Customer Service

Engineer Assistant/Technical Customer Support/Customer Operations / Order Management

Employment Type

Full-time

Work Location

Sunway Velocity V2 Office Tower, Cheras
(On-site, shift-based)

About Our Client

Our client is a
growing technology and manufacturing-oriented company
supporting customers across multiple regions. They operate in a fast-paced, order-driven environment and focus on delivering
reliable technical support, efficient order fulfillment, and strong customer experience
for electronic and mechanical products.

Job Responsibilities

• Handle
  customer inquiries via email and online platforms
  , providing basic technical support for electronic and mechanical products.
• Manage
  end-to-end order tracking
  , ensuring timely updates and accurate coordination.
• Work closely with
  production, logistics, and internal teams
  to ensure smooth order fulfillment and resolve deli...