Customer Service

Customer Service Representative – Korean Speaker (Logistics)

Opportunity to LOCAL MALAYSIAN ONLY

We are seeking a proactive and customer-focused Customer Service Representative (CSR) who is fluent in Korean and English to join our logistics team. The successful candidate will be responsible for handling and supporting Korean-speaking customers, coordinating transport activities, and ensuring excellent customer service in line with company standards.

Key Responsibilities:

• Handle and engage with Korean-speaking customers, providing timely and professional support.
• Communicate effectively in Korean and English to resolve inquiries, provide updates, and ensure customer satisfaction.
• Contact customers regarding credit control, payment reminders, and account updates.
• Use Customer Relationship Management (CRM) software to record, track, and manage customer interactions.
• Anticipate, plan, and manage fleet operations to ens...