Customer Service

Key Responsibilities:

• Handle outbound customer calls professionally

• Assist customers using prepared scripts and clear guidelines

• Provide accurate information on products and services

• Work closely with team members to achieve service KPIs

Working Hours

• Rotational shifts

• 5 working days per week

• 2 days off (rotational basis)

Training & Benefits

• 1-month paid training provided

• KPI allowance

• Supportive team environment

• Easily accessible location (LRT & shuttle service)

Requirements

• Open to fresh graduates and entry-level candidates

• Good communication skills in Bahasa Malaysia and/or English

• Willing to work rotational shifts

• Positive attitude and willingness to learn