Customer Service Manager — Aftermarket Parts Leader

Link-Worldwide seeks a Customer Service Leadership professional in Monterrey to oversee a team focused on Aftermarket Parts inquiries.
Responsibilities include leading a high-volume customer service team, supporting high-performance culture, and ensuring operational excellence through effective use of Salesforce and SAP.The ideal candidate should have 3+ years in customer service or call center, with bilingual (English/Spanish) capabilities, excellent communication skills, and experience in a leadership role.
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