Customer Service Manager at Walmart Canada

Drive exceptional customer service as a Customer Service Manager with Walmart Canada in Whitehorse, YT. Lead front-end operations and shape a loyal customer experience.
At Walmart Canada, you will manage daily front-end activities, ensuring compliance with operational standards while resolving customer and associate issues. Your leadership is vital for training staff on essential procedures and creating a secure workplace, enabling a seamless shopping experience.
Key Responsibilities:
• Ensure adherence to secure work processes and emergency procedures
• Address customer and associate concerns effectively
• Monitor front-end associates and manage break coverage
• Provide training on systems and company procedures
• Oversee transactions for purchases, returns, and exchanges
Requirements:
• Minimum age of 16 or older
• Strong experience in customer service or retail management
• Ability to maintain compliance with company standards
• Commitment to prom...