Customer Service Manager

🌍 Trilingual Operations Manager (m/f/d) – Insurance Sector | Schleswig-Holstein

Are you a dynamic professional with a passion for optimizing operations in a fast-paced environment? A well-established insurance provider in Schleswig-Holstein is seeking an experienced Operations Manager (m/f/d) fluent in German, English, and French to oversee and enhance its international workflows.

🔍 What You’ll Do:

• Lead and coordinate operational teams across multiple regions.


• Ensure seamless day-to-day operations with a focus on efficiency, compliance, and customer satisfaction.


• Serve as a vital communication bridge between German, English, and French-speaking stakeholders.


• Monitor KPIs, implement process improvements, and manage cross-border projects.


• Collaborate closely with internal departments including Claims, Unde...