Customer Service Manager

Company Description
PCL Global Freight Sdn Bhd is a dynamic and diversified logistics company based in Port Klang, Malaysia. We specialize in customized logistics solutions for global customers, offering services that include Sea, Air, Land, and Multimodal Shipments. Our expertise spans Full Container Load (FCL), Less than Container Load (LCL), General/Breakbulk Cargo, and Project Cargo transportation. We are committed to delivering efficient and reliable logistics support worldwide. Our solutions are tailored to meet the varied needs of businesses across all sectors.
Role Description
This is a full-time, on-site role for a Customer Service Manager based in Klang. The Customer Service Manager will be responsible for ensuring customer satisfaction, managing the customer service team, and providing seamless customer support. The role includes maintaining communication with clients, addressing inquiries, resolving service issues, and working closely with internal teams to enhance...