Customer Service Manager

**Job Description:**

The Customer Service Manager is responsible for the day-to-day management of the Customer Relationship Representative team and focuses on the good operation of sales and service administration of the North American Business Unit. The position holder will be expected to provide a professional and efficient customer relations management and administrative function. This includes attending to out of ordinary customer inquiries for the supply and process of sale proposals for all products and services offered by the company. This role is critical in providing the highest levels of service to our customers while maximizing the efficiency of sales and service resources.

Position Requirements (e.g. training, experience, education etc.):

· Bachelor’s Degree in Business Administration, Marketing, Sales Management or related field required.

· Minimum 5 years of Customer Service Leadership experience in a manufacturing environment, preferab...