Customer Service Manager - Foránea

Descripción y detalle de las actividades- Address and resolve customer complaints or concerns in a professional and timely manner.
- Manage day to day client communication and ongoing relationships as it related to current, new and upcoming projects.
- Maintain a high level of company product knowledge to effectively answer customer queries.
- Manage accounts of all sizes by representing your team externally with clients and internally by working with direct reports and supporting positions.
- As necessary, visit clients, attend trade shows and other industry events on networking and relationship- building opportunities.
- Collaborate with other team members and departments to ensure customer satisfaction.Experiência y requisitos**Skills**- Clear communication.
- Positive attituded.
- Adaptability.
- Conflict resolution.
- Confidence.
- Team leadership.
- Creativity- Empathy- Patience.
**Requirements**:- 5 years of experience in custom...