Customer Service Manager

Newrest

Contrato permanente France, France Operations Specialties Managers

Posted:

February 28, 2026

Location:

France, France, France

Job Description

And what if your talent were to take shape with us?
 Publicado el 11/11/2025 
 Labor 
Account Management
Serve as the primary point of contact for assigned airline and institutional clients.
Ensure full understanding of each client’s expectations, SLAs, and operational specifications.
Anticipate client needs and proactively propose service and product improvements.
Lead regular performance reviews with clients (KPIs, audits, and feedback analysis).
Coordinate contract renewals, price list update, amendments, and commercial discussions with the GM and Group support.
Customer Service & Communication
Manage daily customer communication for operational follow-up, irregularities, and service recovery.
Monitor flight operations and ensure alignment between production output and client requirements.
Supervise complaint handling, corrective actions, and ensure client feed...
                

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Job Overview

Job Type: Contrato permanente

Location: France, France

Posted: February 28, 2026

Deadline: April 09, 2026