Customer Service Manager, GATES

GA Telesis is a global leader providing integrated solutions to the aviation and aerospace industries. We serve over 2,000 customers, including airlines, original equipment manufacturers, maintenance, repair, and overhaul (MRO) providers, and component suppliers worldwide, with 31 leasing, sales, distribution, and MRO operations in 19 countries. The GA Telesis Ecosystem concept is core to our providing integrated aviation solutions to our global customers.

The Customer Service Manager at GA Telesis, GATES will play a pivotal role in ensuring an outstanding customer experience across all aspects of our MRO services. This position requires a strategic thinker, an exceptional communicator, and someone who is passionate about driving customer satisfaction. The ideal candidate will lead a team of Customer Service professionals and collaborate with cross-functional departments to optimize customer interactions and service delivery.

Responsibilities:

• Drive initiatives...