Customer Service Manager: Lead CX & Team Excellence

A leading service organization in Dubai is seeking a proactive Customer Service Manager to lead the team and ensure high customer satisfaction. The role requires managing inquiries through various channels, optimizing processes, and fostering a culture of continuous improvement. Ideal candidates should have 2-3 years of commercial experience along with 4-6 years in customer support, strong interpersonal skills, and the ability to lead remote teams effectively. This is a valuable opportunity to join the ZF team and drive exceptional service delivery.
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