Customer Service Manager

About the Company
Masurf Inc, a subsidiary of palm oil leader, Musim Mas, is strategically located in Bauan, Batangas province, Philippines. As a key manufacturing arm, Masurf specializes in the production of surfactants - the essential cleansing and foaming agents crucial to a wide range of consumer and industrial goods.
About the Role
The position is responsible for Sales Demand Planning functions. The position is responsible for direct interface with Masurf export and domestic customers supporting the Sales Team to ensure overall customer satisfaction. Overall coordination with Supply Chain, Manufacturing and Sales is critical to the function.
Responsibilities
Customer Service
Manage the requirements and inquiries of export and domestic customers.
Ensure accuracy of information (price, payment terms, etc.) from customer's Purchase Order for order advise transmission to Logistics.
Coordination with plant planning, production, and Logistics teams to ensure pro...